The following testimonials attest to the value of my services.
“Mrs. Lemieux allows us to concentrate on what is important for effective professional coaching. Over time, we tend to forget important techniques and these sessions have allowed us to come back to methods that I had neglected and to learn new ones. Dialem Performance has certainly lived up to my expectations.”
Martin Hebert, director (Laval branches), Scotia Bank
“The coaching sessions with Mrs. Lemieux allowed some of the brokers in our three teams to become more aware of their strengths and weaknesses and to further develop their sales methods. They are now able to better adapt to different types of customers and obtain more profitable results. Dialem Performance has allowed us to close a considerable number of sales in a very short period of time. We did this faster and in a more strategic manner.”
Robert Leroux, director (retired), HYPOTHECA
“Our representatives greatly benefited from the interventions of Dialem Performance and the results confirm it. The training provided by Mrs. Lemieux comes with a clear action plan and objectives. As a result, our reps are now well trained, capable and motivated. Every indication tells us that they will be able to meet and even surpass our expectations.”
“For the past 11 years, your professional coaching for managers has been invaluable in helping us assess the relationships between our departments of sales, production and engineering, etc. We made several necessary changes and we are already seeing positive results thanks to your judicious recommendations.”
We will continue to call on your services in various areas as our business grows.”
Robin Shepherdson, president, Scale-Tron
“Mrs. Lemieux worked with one of our salespersons for over 6 months. This person has been with us for many years but the search for new customers was a difficult challenge for him. After working with Dialem Performance, he has become much more efficient in prospecting new clients. He is also asking better questions to current customers, which helps to resolve sticky situations.
He now manages his time better instead of leaving everything for the last minute. Finally, his general mood has improved a lot, as a result of learning to communicate differently to achieve his goals without creating internal conflict.
Mrs. Lemieux also helped us through her Insights profile to better understand him and support him more effectively to achieve better results. We are satisfied with the results obtained with this salesperson as a result of the work done with Mrs. Lemieux. We will work with her again in the fall.” Mario Grenier, general director, Dyne-a-Pak
“Mrs. Lemieux knows what she is talking about. She helped me a lot at a time when I was unsure about my future and how I was going to achieve my goals. Her management coaching approach is really focused on the needs of her clients. She also helped my advisers deal more effectively with their customers, particularly customers from the Internet, and to apply service costs in order to close a greater percentage of sales. I always recommend Mrs. Lemieux, because she is insightful and competent.”
Agathe Leclerc, Club Voyage Agathe Leclerc (ex-owner)
“We worked with Mrs. Lemieux for 3 months at the beginning of the year. It really helped me to assume to a greater extent my role as a manager rather than as a salesperson for the company.
She also helped me to overcome quickly a major unexpected difficulty which had destabilised me regarding my goals. In addition, she helped my team better understand our customers and ask better questions to close more sales.
I will be working again with Mrs. Lemieux in the fall. She really knows how to listen to her clients.”
Roxanne Demers, owner, Club Voyages Air Demers
“Mrs. Lemieux gave several lectures and stood out as the speaker who generated the greatest interest among our members. We are very satisfied with her services and will work with her again.”
Christian Fortin, former liaison officer, Greater Montreal Real Estate Board
“I worked with Mrs. Lemieux over a period of 3 months. I went from being an average real estate broker to becoming a high performer by consistently putting into practice everything that she showed me. I have already recommended and will continue to recommend Mrs. Lemieux to all real estate brokers who are starting out or who find themselves underachieving.”
Antonio Xipoleas, real estate broker, Sutton Centre Ouest
“The training provided by your company has helped our Customer Service employees to become much more efficient in recognizing the various personality types of our clients and better adapting to them.
In addition, through her management coaching services, Mrs. Lemieux has greatly helped us to better understand confrontational situations between employees and how to defuse them very effectively. Without her, we could have faced two resignations which would have caused us a number of problems. Thanks to her services, I have become more aware of the tasks required of a business owner.”
Alain Lachambre, president, Audace Lunettes
“We were very satisfied with the INSIGHTS training given by your team at our annual event. This training enabled the team to realize the importance of adapting to others.
The three most important things that this training has given us:
- A heightened awareness of the importance of a certain form of questioning
- The opportunity to learn more about ourselves
- The desire to improve.
Mrs. Lemieux has coached our sales directors and a number of our salespersons during the past five years. Results obtained following her services were by far superior to those obtained before their work with Mrs. Lemieux. ”
Jacques Dubuc, president, Trudeau Corporation