“The training provided by your company has helped our Customer Service employees to become much more efficient in recognizing the various personality types of our clients and better adapting to them.
In addition, through her management coaching services, Mrs. Lemieux has greatly helped us to better understand confrontational situations between employees and how to defuse them very effectively. Without her, we could have faced two resignations which would have caused us a number of problems. Thanks to her services, I have become more aware of the tasks required of a business owner.”
Alain Lachambre, president, Audace Lunettes
“We were very satisfied with the INSIGHTS training given by your team at our annual event. This training enabled the team to realize the importance of adapting to others.
The three most important things that this training has given us:
- A heightened awareness of the importance of a certain form of questioning
- The opportunity to learn more about ourselves
- The desire to improve.
Mrs. Lemieux has coached our sales directors and a number of our salespersons during the past five years. Results obtained following her services were by far superior to those obtained before their work with Mrs. Lemieux. ”
Jacques Dubuc, president, Trudeau Corporation
“The purpose of the recommendation made by Dialem Performance concerned training one of our employees who will assume new functions in the fall, which will include meeting with clients to offer them our catering services in the Laurentians region and closing sales.
Mrs. Lemieux has been working with this new employee for only 2 months and we can already see a huge difference in her way of addressing internal clients and in the results obtained. This training has fulfilled all our expectations.”
Kim Gilbert, director, Maison Courtemanche
“I have worked with Dialem Performance for the past 4 years. The management coaching services combined with the marketing and sales training made me aware of certain aspects which I was lacking before my work with Mrs. Lemieux, and which I have been able to develop since. She has also helped to implement much more effective ways of debt collection/recovery. In addition, she taught me how to better supervise my employees to increase their efficiency. I can see how dedicated she is to her clients’ success. I will continue to work with Mrs. Lemieux as she has become an essential business partner.”
Ms. Sophie Laframboise
“The work done by Mrs. Lemieux of Dialem Performance has allowed us to greatly improve the quality of our customer service and the effectiveness of our management team. We recommend her services to any company wishing to improve its sales team.”
Raymond Sansoucy, president, Atlantis Gym