“I have worked with Diane over the past year. The benefits experienced as a result of my work with are many. I have developed a greater confidence in myself as a business owner and I am more pro-active in contract research. I use questions more frequently towards potential clients, which is more profitable during professional exchanges.
Diane is a very organized and disciplined woman, which is very inspiring for me. She cares about her clients’ success and she does not hesitate to share her own contacts to help. She is reassuring, humane and generous, she has the gift of adapting easily to her interlocutor. I am now better organized in my time management and better equipped as a company owner.”
Jean-Luc Charron, Owner Charron & Co., Charron & Co.
“A word to thank you and to express my appreciation for the mandate we have given you. Your coaching business and our Insights Discovery profiles creation have profoundly transformed our company.
In bulk, here are the main tangible results:
• Improved relationships between colleagues
• Improved leadership of leaders
• Improvement of the relationship between the members of the company and the customers
• Decrease in turnover rate
• Rapid growth in turnover + 30% over one year.
These results were achieved through your wise trainings and your ability to rally all participants.
My appreciation, and I am sure, that the other team members, however, comes at a very high level.
Your teachings changed our relationship with each other and allowed us to find complementarity where there was difference.
We are now accomplices rather than adversaries. Conflict has given way to harmony and synergy, at work and also in our personal lives.
Thank you for all the success you gave us access.
I insist, do not hesitate to put me in contact with anyone who is evaluating the possibility of working with you, for confirmation and for answer to any question.”
Éric Sansoucy, Co-owner VP Sales and Marketing, Groupe SP Réno-Urbaine
“Diane Lemieux is an accomplished trainer in business development. She has the ability to detect and point out the small details that make the difference between closing a sale versus losing a sale. She is very accessible for her customers and can, even during short interviews, give us good advice to develop our turnover. Thanks to her constant support, I reached new heights in business development in my particular field, the Funeral Arrangement Services at Urgel Bourgie. Thank you for your help and support; you are the best Diane !! “
Jean-Hugues Mousseau, Counselor in funeral pre-arrangement, Urgel Bourgie
“I have been very fortunate to know Diane for nearly 15 years. Diane first coached me when I worked in the retail corporate world as a sales manager and she was very effective in helping me better understand my sales force and how to create vision plans. And now 15 years later she coaches me in my own business, I have evolved as an entrepreneur and now have employees of my own, skills passed on from Diane now allow me to coach my own team. By far the most valuable asset I have learned to date is the art of questioning and without Diane’s persistence I wouldn’t possess this amazing tool. Thank you Diane. I will continue to recommend you to anyone wise enough to believe in coaching. You’re the best in my books.”
Christian Godon, President of Service CNG, Service CNG
“During the coaching program that I followed with Diane, I discovered many tools to add to my entrepreneurial offer to be able to bring it to the next level among others, by developing my skills in recruiting new clients and the rigorous follow-up of my current clientele. Diane is a generous, caring professional with remarkable expertise in the art of questioning. She knows how to share her sales knowledge and expertise in distinguishing between different types of personality to ensure that you deliver a message that has impact. I highly recommend her services!”
Martine Lacasse, Formatrice agréée, Services Martine Lacasse
“Diane Lemieux and a great professional with a deep knowledge of human nature.
Her ability to adjust to the needs of her clients – my needs – her versatility and agility, Her contagious enthusiasm characterize her approach in coaching. GREAT coaching! Beware of people who are complacent, procrastinating or stuck in outdated management methods, because you risk transforming yourself under her benevolent gaze. It is with confidence that I recommend MY Coach to all those who seek to surpass themselves and gain more depth in their entrepreneurial steps!”
Lise Huneault, President, ALICE Relations Publiques
“The training provided by your company has helped our Customer Service employees to become much more efficient in recognizing the various personality types of our clients and better adapting to them.
In addition, through her management coaching services, Mrs. Lemieux has greatly helped us to better understand confrontational situations between employees and how to defuse them very effectively. Without her, we could have faced two resignations which would have caused us a number of problems. Thanks to her services, I have become more aware of the tasks required of a business owner.”
Alain Lachambre, President, Audace Lunettes
“We were very satisfied with the INSIGHTS training given by your team at our annual event. This training enabled the team to realize the importance of adapting to others.
The three most important things that this training has given us:
- A heightened awareness of the importance of a certain form of questioning
- The opportunity to learn more about ourselves
- The desire to improve.
Mrs. Lemieux has coached our sales directors and a number of our salespersons during the past five years. Results obtained following her services were by far superior to those obtained before their work with Mrs. Lemieux. ”
Jacques Dubuc, President, Trudeau Corporation
“The purpose of the recommendation made by Dialem Performance concerned training one of our employees who will assume new functions in the fall, which will include meeting with clients to offer them our catering services in the Laurentians region and closing sales.
Mrs. Lemieux has been working with this new employee for only 2 months and we can already see a huge difference in her way of addressing internal clients and in the results obtained. This training has fulfilled all our expectations.”
Kim Gilbert, Director, Maison Courtemanche
“I have worked with Dialem Performance for the past 4 years. The management coaching services combined with the marketing and sales training made me aware of certain aspects which I was lacking before my work with Mrs. Lemieux, and which I have been able to develop since. She has also helped to implement much more effective ways of debt collection/recovery. In addition, she taught me how to better supervise my employees to increase their efficiency. I can see how dedicated she is to her clients’ success. I will continue to work with Mrs. Lemieux as she has become an essential business partner.”
Ms. Sophie Laframboise
“The work done by Mrs. Lemieux of Dialem Performance has allowed us to greatly improve the quality of our customer service and the effectiveness of our management team. We recommend her services to any company wishing to improve its sales team.”
Raymond Sansoucy, President, Atlantis Gym